Terms and Conditions

Terms & Conditions

Effective Date: [8/6/2025]

Welcome to Marcel. These Terms & Conditions govern your use of our website and the purchase of our products. By accessing our site or placing an order, you agree to comply with and be bound by the following terms. Please read them carefully.

1. About Marcel

Marcel is a luxury fashion house specializing in handmade, small-batch garments crafted with precision and care. All pieces are designed and produced with the highest standards of quality and craftsmanship.

2. Use of the Website

By accessing www.marcelii.store you agree not to:

  • Use the site for unlawful or fraudulent purposes

  • Interfere with or disrupt the security of the website

  • Reproduce, duplicate, or exploit any part of the site without express written consent

We reserve the right to restrict access or terminate accounts at our discretion.

3. Product Information

We strive to ensure that all product descriptions, pricing, and availability are accurate. However:

  • Colors may vary slightly due to screen settings and natural material differences

  • All items are subject to availability and may be discontinued at any time

Each item is handmade, and slight variations in finish or detail may occur. These are not considered defects, but a hallmark of artisanal craftsmanship.

4. Orders & Payments

  • All prices are listed in [Insert Currency, e.g., USD, GBP, EUR]

  • We accept major credit cards, debit cards, and secure payment methods offered at checkout

  • By placing an order, you confirm that you are authorized to use the selected payment method

Once your order is placed, you will receive a confirmation email. Orders may not be cancelled or modified once production has begun.

5. Shipping

We ship both domestically and internationally.

  • Delivery times vary depending on location and whether the item is ready-to-ship or made-to-order

  • All orders are shipped with tracking and may require a signature upon delivery

  • Clients are responsible for any customs duties, taxes, or import fees

We are not liable for delays caused by customs clearance, weather, or carrier disruptions.

6. Returns & Exchanges

Please refer to our Returns & Refunds Policy for full details.

In summary:

  • Returns are accepted within 14 days for eligible items

  • Made-to-order and custom garments are final sale

  • Items must be returned unworn, with all original tags and packaging intact

  • Refunds are issued to the original payment method once the item has been inspected and approved

7. Intellectual Property

All content on this site—including but not limited to text, images, designs, logos, and product photography—is the exclusive property of Marcel and may not be used or reproduced without prior written consent.

8. Privacy Policy

Your privacy is important to us. Please refer to our Privacy Policy to understand how we collect, use, and protect your personal information.

9. Limitation of Liability

To the fullest extent permitted by law, Marcel shall not be liable for any indirect, incidental, or consequential damages resulting from your use of this website or purchase of our products.

Our total liability for any claim shall not exceed the amount paid for the specific item in question.

10. Governing Law

These Terms are governed by and construed in accordance with the laws of [Insert Country or Region], without regard to conflict of law principles.

Any disputes arising from these Terms shall be subject to the exclusive jurisdiction of the courts in [Insert Jurisdiction].

11. Amendments

We reserve the right to update or modify these Terms & Conditions at any time. Changes will be posted on this page with an updated effective date. Continued use of the site constitutes acceptance of the revised terms.

Contact

If you have any questions regarding these Terms & Conditions, please contact us at:
📧 support@marcelatelier.com
🌐 www.marcelii.store