Shipping Policy
Shipping Policy
Last updated: [8/6/2025]
Thank you for shopping with Marcel. We are proud to offer worldwide shipping so you can enjoy our handcrafted luxury clothing, no matter where you are.
Order Processing Time
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All orders are processed within 1–3 business days (excluding weekends and holidays).
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Handmade or custom items may require additional processing time. If so, you’ll be notified at checkout or via email.
Shipping Rates & Delivery Times
We offer fast, reliable shipping options around the globe. Shipping rates and delivery times vary by destination:
| Region | Estimated Delivery Time | Shipping Cost |
|---|---|---|
| United States | 3–7 business days | Free |
| Europe | 5–10 business days | Free |
| Canada | 5–10 business days | Free |
| Rest of World | 7–15 business days | Free |
Please note: delivery times are estimates and may vary due to customs, weather, or carrier delays.
Customs, Duties & Taxes
Marcel is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping (such as tariffs, taxes, or import duties) are the responsibility of the customer.
Tracking Your Order
Once your order ships, you will receive a shipping confirmation email with a tracking number. You can also track your order directly on our Order Tracking Page.
Lost or Delayed Packages
If your package is delayed or seems to be lost in transit, please contact us at [Jipperoni@icloud.com], and we’ll be happy to assist you in resolving the issue.
Shipping Restrictions
While we ship to most countries worldwide, some locations may have restrictions. If we’re unable to ship to your location, we’ll notify you as soon as possible and issue a full refund.
Need Help?
For any questions or concerns about shipping, feel free to reach out to our support team at support@marcel.com — we’re here to help